Showing posts with label innovations. Show all posts
Showing posts with label innovations. Show all posts

Monday, June 18, 2012

Mobile Banking Innovations - FMB Mobile

There is nothing i hate like spending hours and hours in a banking hall waiting to transfer money or to simply deposit cash. That's why i have always liked to use my mobile phone in making these transactions. In my quest to find the best bank which has an easy to use and user friendly mobile banking innovation, i have come across the FMB Mobile.

I opened a savings account at Limbe Leaf Tobacco company in Kanengo last week through one Direct Sales Agent, Queen Molande. I had gone to work on a machine at the Auction Floors so i happened to have 10 minutes to spare. Those ten minutes were enough to open an account and register to probably one of the best mobile banking innovation, FMB Mobile.

What is FMB Mobile?


FMB Mobile is a convenient way of accessing your FMB bank account using your mobile phone. You can easily manage your account from the comfort of your home, office or anywhere else through your mobile phone. Registration is simple, fast and free.

I registered and got confirmation in one day!

With FMB Mobile you manage your FMB Fast Account, FMB First Cash or Makwacha Account with your mobile phone for services like your account balance, mini statements, money transfers, bill payment or airtime top-up for your phone or any other phone. All that 24-hours per day, 7 days per week. You only have to visit any FMB Branch or agency if you wish to make a deposit into your account. People can even credit your account from their own FMB Account using FMB Mobile.


Key FMB Mobile services

-Balance inquiry

-Mini statement(Your last four transaction will be displayed on your phone or sent as an SMS to your phone).

-Mobile airtime top-up ( you can instantly top-up units for your own or other mobile phones (available to TNM and Airtel networks).

-Bill payments (Water and Electricity Bills)

-DSTV Subscribtion

- Money Transfer
From any other of your FMB accounts.
FMB accounts of others; you can even pay a shop owner or taxi driver who will get an SMS that you have paid!

Remittance (Ziri M’manja)

Another special mention should to go this great innovation!

With this service, one can transfer money to anyone, anytime, anywhere in Malawi even to those who do not have a bank account. All they do is receiving an sms with some digits which can be used to withdraw money on an ATM even without an ATM card!


FMB Mobile registration is absolutely free and the service fees are charged to the account and not the mobile phone. Meaning that you can still access FMB Mobile even when your cellphone has not credit!

You can get more information from their website.


Tuesday, July 5, 2011

A look at cellphone banking innovations in Malawi

Long gone are days when people used to queue in banking halls to check their bank account balances or send money. Many banks are now taking advantage of the popularity of cellphones to reach out to their customers and give them easy ways to access their banking services. National Bank of Malawi and Opportunity Bank Malawi are some of the banks that are using these self service cellphone banking innovations in Malawi. I will look at NBM's Mo626 ice and OIBM's Banki M'manja cellphone banking solutions and how you can use them.

Mo626 ice

This innovation has just been relaunched by National Bank after some major changes have been made to the original concept. At first customers were asked to send an sms to 626 to ask their balance or transfer money from one account to another. The relaunched Mo626 ice is more user freindly as it eliminates the need to send texts. It is easy and simple because it is a menu based command which requires one to just dial *626# on their cellphone.

Available transactions on Mo626 ice

Balance Inquiry, Mobile Top up (Airtel, TNM, MTL and Burco eWimax vouchers), Utility bill payments for ESCOM and all the Water boards, Funds transfer, Cheque book ordering, Stop Payments and mini statements. These transactions were only found inside banking halls and at auto teller machines but can now be accessed in the comforts of your home.

Mo626 is free and one just needs to register at the nearest service center to start enjoying the benefits of this innovation. It is very easy to use, convenient and available 24/7. Nattional Bank also assures its customers that it is very secure to use this service.

Bank M'manja

Opportunity Bank is probably the most loved bank by the rural Malawians because it has simplified most banking services. Banki 0'manja is just one of the many innovations that it is using to appeal to these masses. One just need to register at the nearest branch. To use Banki Mmanja dial *300# on any TNM number or *400# on Airtel numbers and you will follow the instructions. Just like the Mo626 you can also querry your balance, send money, pay utility bills, mini statement and top up your cellphone from any location anytime.

Other banks that have cellphone banking services are NBS Bank with SMS Banking and FMB Bank.